01/ 06
The first frost was the test. Battery held 82 % at minus four, and I got to the office without the last hill turning into a negotiation.
3 200 kmWinter daily14 months
Marta K.
Kraków · X3000 MAX
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Ride diaries
Six people, six winters
Not a star average. Six riders who have had the bike long enough for the novelty to wear off, and still ride it on a Tuesday in February.
4.8 / 52 140 verified reviews
02/ 06
Forty kilos of shopping and a toddler on the back, twice a week for two years. The rack has not creaked once.
5 800 kmLoaded weekly2 years
Mikkel R.
Aarhus · Cargo 27
03/ 06
Croix-Rousse used to decide which days I worked from home. Now it is just the bit before the office.
2 400 kmHill commute10 months
Camille D.
Lyon · X3000 MAX
04/ 06
It has lived outside through two winters, no shed, no cover. One bearing went, replaced under warranty, back to me in a week.
4 100 kmLeft outdoors18 months
Tom H.
Manchester · Trekking S
05/ 06
Salt air eats everything here. Eighteen months on the coast road and the frame still looks like it did in the shop.
6 700 kmCoastal18 months
Inês M.
Porto · Trekking S
06/ 06
I ride home from the shop at eleven at night, in the dark, on gravel. The light is the reason I stopped taking the long way round.
1 900 kmNight gravel7 months
Andreas W.
Innsbruck · Trail 140
Ridden, not photographed
What it looks like after six months
JonasRider · Rotterdam
MTB NederlandYouTube · 84k subscribers
EmmaRider · Ardennes
BramRider · Antwerp
Fietsen WeekbladPress · print + web
Before you decide
The things people ask us before they order
How far will it really go?
The range on the card is measured at 25 °C in the lowest assist mode. In winter, on hills, with a heavier rider, plan for 60–70% of it.
How long does delivery take?
Two to four working days to Germany, the Netherlands and Belgium; five to seven for the rest of the EU. It ships from Venlo, so there is no customs form and no import duty.
Does it arrive assembled?
85% assembled. You fit the front wheel, the handlebar and the pedals — about 20 minutes with the tools that are in the box.
Do I need a licence or insurance?
No. These are 25 km/h pedelecs, which EU law treats as bicycles: no plate, no licence, no insurance.
What happens if something breaks?
Two years on the frame, motor and battery. Spare parts ship from the same warehouse, so a failed controller does not mean sending the whole bike back.
Can I try one first?
Test rides run every Saturday in Venlo, and every order has 14 days to go back — ride it, and return it if it is the wrong bike.
Not answered here? support@huporenx.eu — we reply within one working day.